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No, that was not really the case with the crying one. That's why we replaced the old "you need a hug" with the crying face.

This change was more of an on a whim thing because we were having a hard time finding a good open source emoji to use for a crying face, because the ones from open source sets we were using looked really stupid. Since the original intent of the T_T reaction was to express sympathy, the decision was made to just go with a more general sympathy reaction rather than having a stupid looking crying face.

Take a look at this example and this other one. That's the kind of garbage we had to work with, so we went with something that would look decent and have broader usage than the crying face did.
 
If I recall correctly, lots of people didn't really like the T_T face either, especially when trying to sympathize with people. I expect the blue heart makes that easier.
 
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You guys ever considered using the actual "T_T" text? As in the actual emote is basically just the text. It's not better than what we have now, it's just a curious thought. Fit exactly what you were trying to do too.
 
You guys ever considered using the actual "T_T" text? As in the actual emote is basically just the text. It's not better than what we have now, it's just a curious thought. Fit exactly what you were trying to do too.
That would look extra stupid alongside the spiffy images we have for reactions. :P